Privacy policy

PRIVACY POLICY


Privacy Policy

FEEL THIS WAY LTD ("we") is the data controller for personal data collected through feelthisway.com.

What we collect Name, email, delivery and billing address, phone number if given, order history, and payment confirmation (we never see or store your full card details). We also collect device and browsing data through cookies.

Why we use it

  • To process and deliver your order — necessary to perform our contract with you
  • To provide customer support — necessary to perform our contract
  • To send marketing emails — only with your consent, withdrawable at any time
  • To prevent fraud and meet legal obligations — our legitimate interests and legal duty

Who we share it with

  • Shopify — our store and checkout platform
  • Our production and fulfilment partners — they receive your name and delivery address only, to make and send your order
  • Payment processors — to take payment securely
  • Analytics providers — only if you accept analytics cookies

We never sell your data.

Where your data goes Some of these providers are outside the UK. Where that happens, transfers are protected by UK-approved safeguards such as the International Data Transfer Agreement.

How long we keep it Order records for 6 years, as UK tax law requires. Marketing consent until you withdraw it.

Your rights You can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or object to our using it. You can withdraw marketing consent at any time. Email info@feelthisway.com and we will respond within one month.

You can also complain to the Information Commissioner's Office at ico.org.uk.

Contact FEEL THIS WAY LTD, Office 1363, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom — info@feelthisway.com